At Atlas Hospital, safeguarding your personal information is a fundamental principle. We are dedicated to responsibly collecting, using, and disclosing personal information only as necessary for the services we provide. Transparency and openness guide our practices, and this document outlines our privacy policies.
What is Personal Information?
Personal information refers to details about an identifiable individual. It includes characteristics, health-related information, and details about activities and views. This is distinct from business information, such as business addresses and telephone numbers, which privacy legislation doesn't cover.
Protected Information at AtlasHospital
We take responsibility for safeguarding all personal information we possess, including data collected for or submitted to third parties with your consent, such as laboratory samples.
Collecting and Using Personal Information
We collect and use your personal information for various purposes, including identity verification, compliance with legal requirements, billing, account collection, health care reminders, referrals to specialists or laboratories, and verification with grooming or boarding facilities. Your personal information is only used or disclosed for these purposes, and we seek your consent before doing so.
How Do We Gather Your Information?
We obtain your information when you become a client at our clinic or from reporting agencies like local humane societies and public health authorities.
Your Consent Matters
We require your consent before collecting, using, or disclosing your personal information unless specific circumstances, such as legal requirements, apply. Consent may be provided through a signed document, written, verbal, or implied consent during an appointment, or through persons authorized by you.
Accuracy of Information
We make reasonable efforts to ensure that the personal information we collect is accurate, complete, and up-to-date for its intended use.
Safeguards and Security Measures
We implement appropriate security measures based on information sensitivity to safeguard your personal information. Our employees are bound by confidentiality standards, and third parties receiving personal information commit to maintaining an appropriate level of security.
Transparency in Privacy Policies
We provide specific information about our privacy policies and procedures, including the identity of our Privacy Officer, to interested individuals.
Individual Access to Personal Information
Individuals providing personal information can access it to ensure accuracy and completeness. If the information is inaccurate or incomplete, they can request amendments. We promptly respond to access requests and maintain a record of third parties to whom personal information has been disclosed.
Questions and Concerns
For any questions, concerns, or complaints about our privacy policy, individuals can contact our Privacy Officer. We have a procedure to process complaints objectively, fairly, and effectively.
Thank you for trusting Atlas Hospital with your information. We are committed to protecting your privacy and ensuring transparency in our practices.
